FreeConference Outlook Conference Manager FAQs
The Outlook add-in works with the Microsoft Windows Operating System and requires Microsoft Outlook 2000 or a more recent version of Outlook.
The Outlook add-in is available at www.download.com. This site has certified FreeConference’s Outlook Conference Manager to be free of viruses, Trojan horses, malicious adware, spyware, or other potentially harmful components, so you can feel assured that this download is safe. After downloading, to receive your conferencing info, you will be asked to enter your name and email address and to create a password. It only takes a minute to download and set up an account. See PDF for more detail.
When I tried to download the Outlook add-in I received a message stating I needed administrator privileges. What does this mean?
Some companies only allow network administrators to download software into employees’ computers for safety reasons. Please contact your IT administrator to complete the download.
It is free to download the Outlook add-in and to use our basic conferencing services. In order for conference participants to reach our centrally located facilities, each one must call a U.S. long distance telephone number that we provide. The only cost to participants is the long distance rate charged by each individual conference participant's long distance carrier (Sprint, MCI, AT&T, etc.). We do not require the use of any specific carrier, nor do we know what rates you pay on your calling plan. If you can dial a U.S. phone number, you can use our service.
Once you’ve downloaded the Outlook add-in you are prompted to quickly sign up for an account and are assigned a Dial-in Number and Access Code at that time.
Yes, if you have an account at FreeConference, your On Demand dial-in number will be the same.
The Outlook add-in can support up to 150 participants for as long as 6 hours per conference call.
Yes, if your registration information (based on the email address you provide) is the same. If you wish to have a different account, you will need to register under a different email address.
Yes, for regularly held meetings select “recurrence” from the Outlook toolbar and fill in the information as you normally would for any recurring meeting. When finished, click on “send updates” or “send” as you normally would and your invitations will be sent with the conference information automatically input into your calendar.
Yes, invitees are provided with an accept and a reject button in the invitation, as with any outlook meeting invitation. Once they have chosen a response, organizers will be notified of their status.
To invite participants using the Outlook add-in, find and select them from your existing contacts list. If they are grouped in your Outlook Contacts you are able to select the group you wish to invite without having to select each person.
All calls can be placed immediately without prior scheduling.
No, not at this time. (check back for updates)
We do not provide customized local numbers for any one person's area code. Our conference facilities are centrally located to balance long distance services across our full customer base within networks we believe will operate to maximize reliability of the 100% digital connections they manage.
By entering the star (*) key before the Participant Access Code you can access the organizer controls which allow you access to enhanced conference controls such as locking the conference, changing the conference mute mode between conversation, presentation and Q&A modes, and enabling entry and exit chimes. See a schematic of keypad controls, on Conference Touch-Tone Quick Reference page.
Yes. Go to your control panel and select “add/remove program”, highlight “FreeConference Outlook Conference Manager and then select “add/remove”.
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